Shipping policy
Shipping Policy
Thank you for shopping with Sunny Cart! We’re committed to getting your order to you quickly and safely. Please review our shipping policy below for information on processing times, shipping options, costs, and more.
📦 Order Processing
- Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order is placed, and a second email with tracking information once your order has shipped.
🌍 International Shipping
We currently ship to select international locations. Shipping rates and times will vary based on destination and will be calculated at checkout.
Please be aware that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sunny Cart is not responsible for these charges if they are applied and are your responsibility as the customer.
📬 Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number. You can use this to monitor your delivery status directly with the carrier.
📦 Delays or Issues
We strive to meet our estimated delivery times, but occasionally there may be delays due to:
- Weather conditions
- Carrier issues
- Customs clearance (for international orders)
If your order is delayed beyond the expected timeframe, please contact us at [your email address] and we’ll assist you promptly.
📭 Incorrect Address or Failed Delivery
Please double-check your shipping information before placing your order. Sunny Cart is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect or undeliverable address, additional shipping fees may apply to resend it.